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August 6, 2008 at 6:06 am #2770Mike WarbrookeMember
Hi Guys,
If you are running a PROLINER 5.7 read this……
As you guys are getting to work early on Wednesday the 6th August 2008 (8.6.08), here in New Zealand Wednesday is almost over, thank god !!
It all started with a proliner 5.7 that wouldn’t ‘start up’ properly this afternoon, the main screen wouldn’t show up, just the proliner logo, then the bootup screen, then it would ‘freeze’ on that and not respond.
As you can imagine this is tragic !!! no templating can be done !!!
Imagined the worst…….. broken proliner
Any way just got off the phone to the very, very helpfull people at PRODIM in Netherlands,
Apparently the PRODIM 5.7 model has a software conflict with the touchscreen and the software of the unit, that simply put wont allow the PROLINER to start up on the 8/6/08 …………. hard to believe but yes its true !!!! on wednesday the 6th of August 2008, your 5.7 proliner probably wont start !!!!
They are working on it now, to try to forecast any other future dates that may be affected.
Now this wont affect all 5.7’s the later model ones may be fine, just the ones with 3rd party touchscreens.
The proliner dealers should be aware of this glitch shortly, for more info.
Woo hoo only 1 hour 13 minutes till i can template again !!! 22.47 here
Mike
E>Stone
Auckland
New ZealandAugust 6, 2008 at 7:28 am #42025Gordon ShellMemberIf you need an LT-55 to replace your proliner today just give us a call we may have one in your area .
Low blow, I know, we all know computers have crazy glitches, good luck.
August 6, 2008 at 7:56 am #42028Mike WarbrookeMemberNot so fast ……… trusty old PROLINER came back online at 12.01 midnight Wednesday….. yay
Gota love the Proliner !!
Mike
August 6, 2008 at 8:24 am #42031Tom MMemberCouldn’t you have changed the date on the item that was affected?
Gordon – SPEAKING OF PROBLEMS! – can you calll me about the LT-55? I downloaded the latest fix, I think I did everything right, but the thing is acting all kinds of screwy.
Let me know if you need my number.
August 6, 2008 at 5:53 pm #42060Gordon ShellMemberTom,
Did my tech get you straight? I have your number, thanks.August 6, 2008 at 9:56 pm #42070Tom MMemberG shell – I haven’t heard from anyone. I lost a template yesterday and today it won’t even recognize the card.
August 7, 2008 at 7:50 am #42086Gordon ShellMemberTom,
Kurt from My office will call you as soon as he gets into the office, they are on Chicago time.
August 7, 2008 at 8:52 am #42090Tom MMemberI got the message he called. I will call him back shortly.
Thanks, G.
August 7, 2008 at 6:19 pm #42110Andy GravesKeymasterHave they informed you of other dates that may be effected by this bug?
Thanks for the heads up.
August 13, 2008 at 7:57 am #42389Tom MMemberGordon,
I lost Kurt’s number, can you email it out to me?
The replacement unit came in Tuesday. That’s good service right there, but there’s still a glitch or two with the new unit.Thank you for the great and fast service.
August 13, 2008 at 9:42 am #42393Gordon ShellMemberTom, Calling you now, if I don’t get you you can call Kurt @ 6306791300, Thanks
August 13, 2008 at 10:12 am #42394Tom MMemberThanks Gordon. Great service. Good thing I noticed I had to swap the interface card.
You guys are great.
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