[farrahowens88]

I would not recommend that you ever remove the wax from a Granite Countertops. The wax that is on the countertop is there to protect it from stains. But if you really want to remove wax I would recommend a the product Goof Off. It will remove just about any type of wax and won’t hurt your granite. It will not shine like it is supposed to and it is not made to protect your granite like a granite wax.

[farrahowens88]

Andy,

I beleive it was Bill I talked to. He listened to the problem, rattled off a part number and said he would call Dick Thomas at Livingstone and get the right bit to us. Got it a couple of days later. Very good customer service.

Dave,

How true, but problems are also chances to prove the value of customer service. They did good on this.

[Author]

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