[Brady Hudson]

We have a Profilematic V-Groover that has the Drop Edge feature. We have never been able to use this to its full potential. We always end up with dry seams, and the inside and outside corners never turn out worth a darn.

SO,

We mostly stack our edge build up to get our thickness on the profile. We are confident this provides a better top and stronger front, but in times where you are looking at saving costs on materials, adhesives, and labor; we are looking to get this drop edge feature figured out.

Does anyone have any suggestions on how to proceed. (fyi – the person we bought this from struggles with customer service…so I don’t foresee any help from there)

Thanks,

Brady

[Tom M]

Hi, Brady.

Welcome to the posting world of FabNet.

Did I, by chance, talk to you at the FabNet booth?

I remember discussing trying to find contact info for Profilematic for you.

Tom

[John Cristina]

Brady,

the guy you bought it from is allergic to customer service. so he goes no where near it. Isnt that right jon? We have the same machine and have been trying to get him back for 2 years now. the owner here is a lot nicer than I am, I would have had a third party involved now. But back to your original question, yes, it is faster and saves money on glue when done right. When did you get your machine?

John.

[Joe Corlett]

All:

Michael Wilson-South, former ISSFA President and fabricator extraordinaire, has had the same experience with Profilematic.

The guy with the German accent who owns Profilematic had an ISSFA-sponsored shop tour that I attended many years ago. He is personable, but his customer service is criminal.

Joe

[Dan Bolkema]

Gents, this is the same person I ran in to at a local shop intalling a used polishing/buffing machine. As I walked through the shop with the purchasing agent, he stopped and introduced me to this German “gentleman” setting up the machine. The PA says: “This is our abrasives supplier” and walked back in to the office to take a call. The “gentlemen” looks at me, puts his finger in my chest and says in a really loud voice:” Get them this, and this and this, and, only in this brand”. I cleared my throat and being the cool, calm & collected person that I am, asked him if he wanted to jump off the dock or shall I help him!!

It had been the 2nd machine of this brand I had seen. Both were within months sitting in a corner rusting through the cobwebs.

[Andy Graves]

How do we help Brady figure out his glueing problem. Apparently the service sucks but that aint gonna fix nothin.

[Jon Olson]

Hello All. Yes your all correct. The thing with the Profilematic is it looks beefy but it really isn’t. Because of that the adjustments keep going out. We have found that having the cutters cut down to the tape helps. But at any time the adjustment can go out. (Very frustrating). We still have lots of problems with a corner fold ss well but it can be accomplished. Make sure you have good table to support the end piece.

We have found having one guy take ownership of the machine helps. But in a nut shell just keep checking the adjustments. Don’t mess with the tracks that will open a new set of problems.

The machine is poorly made . You will never have it running perfectly. But we paid big bucks for this thing so it needs to be a productive member of the shop. When we first had problems I wanted to throw it into the dumpster but with a little brain storming we have made it adequate to use.

[Author]

Posts