#70597
KCWOOD
Member

Posted By Kowboy on 05 Jan 2012 05:11 PM
When a properly qualified customer turns to a low-priced “hackricator” (nice word, Johnny) it is the fault of the real fabricator not having done his job.

Yes, a real fabricator has to know how to make seams, fabricate and install, but he also has to know how to sell a job. Not “educate consumers” and all the other euphemsitic bulls%$t that gets tossed out. Jobs must be sold. Not “bid”. Sold. Get used to it. Not only should you be as proud of your sales skills as you are of your fabrication skills, when your sales skills fail you, you’ve failed your customer.

If customers base decisions on price only, why don’t low bidders have ALL the work?

Because somewhere, a proud salesman is doing his job, which is convincing customers that he’s offering value, not low price. That’s why.

Stop blaming customers if you haven’t done your sales job.
You wouldn’t blame them if the seam failed.

Joe

“when your sales skills fail you , you’ve failed your customer”
What the hell does that mean?  It’s all about getting their check?

And..”because a proud salesman is convincing”? Oh hell yeah… let me sell you these $119.00 replacement windows.. that are as good as the name brand… is there a different between Convince and swindle, convince or deceive?